Help

@Michelle-RazerCortex need your expertise on this one :smile_:

ramipedo10
I have windows 8.1 When I install razer cortex this message is open Razer cortex a cessé de fonctionner Un problème est à l'origine de dysfonctionnement de programmes Any solution please

Hey there! Thank you for sharing your concern with us here. My name is Michelle from the Razer Cortex PC technical support team. I am happy to help you out. Regarding your issue, could you provide us with the information below so we can investigate this issue further?

• A screenshot of this error message when you install Razer Cortex.
• Razer Central Logs via PM.

We look forward to receiving your reply soon. Appreciate your patience. Michelle

Razer.Zionzedd
@Michelle-RazerCortex need your expertise on this one :smile_:

Thank you for tagging me. Hope you will have a wonderful day!

Michelle-RazerCortex
Hey there! Thank you for sharing your concern with us here. My name is Michelle from the Razer Cortex PC technical support team. I am happy to help you out. Regarding your issue, could you provide us with the information below so we can investigate this issue further?

• A screenshot of this error message when you install Razer Cortex.
• Razer Central Logs via PM.

We look forward to receiving your reply soon. Appreciate your patience. Michelle

This is the message

Hey there! Thank you for sharing your screenshot with us. For us to investigate this issue further, could you also share your Razer Central Logs via PM? Appreciate your patience. Michelle