help

How do I communicate directly?

I need to change the email registered with me because I cannot access the email

You just need to login to https://razerid.razer.com/account and then change your email there.

I can't because I don't have an email and I can't log in

It requires a code to be sent to the email, but I cannot enter the email

So it’ll be impossible to retrieve the account.

Why do I want to link the account to the phone number? I cannot choose anything because of the code

And the money in the wallet, how do I get it back?

Probably it’ll be a lot easier to just create a new account, set up everything correctly (and do 2FA codes backup). Unless you had some software registered with your old account (like 7.1 Surround app etc).

And the money in the wallet, how do I get it back?

And the money in the wallet, how do I get it back?

I need to change the email registered with me because I cannot access the email

Hi Aysha11,

I've responded to your PM. Please check your inbox, and let's continue there. All the best!

*Thread locked to curb the conversation to PMs.