Hello hwhild3237,

Are you trying to download Razer Synapse 2.0 or Razer Synapse 3.0? To isolate the issue, please check your firewall or antivirus software configuration to ensure it is not blocking the app. If the same problem persists, PM me with the following information:

• System (e.g., laptop or desktop):
• Operating System (OS) (e.g., Windows 10 Pro, macOS Catalina):
• OS Version (e.g., 1909 (win), 10.15.1 (mac)):
• OS Build (WIN only) (e.g., 18363.753):

​​​​​​​​​​​​​​*Thread locked to curb the conversation to PMs.