help

Hello Razer Support Team,

I hope you are doing well.
I have a Razer Naga V2 Pro mouse, but unfortunately, I have lost the wireless dongle and the original USB-C cable.

The mouse still works, but I can’t use it wirelessly or charge it properly without the cable.
Could you please help me purchase or replace the missing Razer HyperSpeed Dongle and USB-C cable?

Here are my details:

• Product: Razer Naga V2 Pro

• Serial Number (if available): [write it here – usually under the mouse]

• Country: [your country, e.g., Jordan]

Thank you for your assistance.
Best regards,
[Your Full Name]

Hi urbanGoldenPoppylab657,

I’m here to help! Please send me a PM with your Razer Naga V2 Pro ’s serial number, region and proof of purchase so I can check the availability of the spare parts. All the best!

*Thread locked to curb the conversation to PMs.