Help for my Lost Phone Number and Forget my backup Codes | Razer Insider
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Hi, I have recently had my old phone lost and Mobile Number. I forgot that the Authenticator was installed there before I reformatted it before it got sold. Now, I don't have access to authenticator OTP. both back up code and Mobile Number. I can't seem to remember as well if I saved any backup codes anywhere... Hope you can help.

Hi ImNayeon0o,

I’m here to help. Please PM me with the following information below for account verification and for me to initiate a case on your behalf. Our Support Team will assist you in removing the phone number associated with your Razer account so you can set up a new one.

Razer ID:
Email address associated with your Razer ID:
Date of Birth:
Full Name:
Old phone number:
New phone number:
Country: