HELP for Razer dongle RC30026902 - blackshark V2 pro wireless | Razer Insider
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Hello everyone

This is Roberto , thanks in advance for any help or tips , this is the story

Almost a month ago I bought a blackshark V2 pro wireless headset on Amazon on a special offer, after opening the bag I found that the seller hadn't put the dongle inside, I immediately reported to amazon assistance, who promptly contacted the seller. unfortunately he could do nothing but refund the product and leave me the headphones for free. Now I'm trying to buy it , but they only sell this usb in the USA and the RAZER store does not export this product abroad, I live in Taiwan, and I ask the community if someone can kindly help me by indicating a store or any dongle that can be used

I apologize for the inconvenience and thank you for your help
robertotai1
Hello everyone

This is Roberto , thanks in advance for any help or tips , this is the story

Almost a month ago I bought a blackshark V2 pro wireless headset on Amazon on a special offer, after opening the bag I found that the seller hadn't put the dongle inside, I immediately reported to amazon assistance, who promptly contacted the seller. unfortunately he could do nothing but refund the product and leave me the headphones for free. Now I'm trying to buy it , but they only sell this usb in the USA and the RAZER store does not export this product abroad, I live in Taiwan, and I ask the community if someone can kindly help me by indicating a store or any dongle that can be used

I apologize for the inconvenience and thank you for your help




I can help you get a new dongle for your headset. Just PM me the serial number and share a copy of your receipt so I can start a case and forward it to the RMA Team. Thanks!



*Thread locked to curb conversation to PM.