Help me change my number I cannot purchase anything. | Razer Insider
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Question

Help me change my number I cannot purchase anything.

  • September 7, 2025
  • 1 reply
  • 35 views
Vansteinz

I just reloaded my Razer Gold, but I am unable to make any purchases due to 2-factor authentication. I no longer have access to my old phone number; however, I still have access to my registered email. Please help me change my number.

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1 Reply

Razer.ScarletRouge

Hey there, ​@Vansteinz 

 

I understand that you want to change your mobile number. No worries, let me help you! Please send me a PM together with the following details for verification purposes:

 

1. Razer ID:

2. Email address that is associated with Razer ID:

3. Date of Birth:

4. Full Name:

5. Old Phone number:
6. New Phone number: 

7. Country:

 

I am looking forward to your response! Thanks!



*Thread locked to curb conversation to PM.
 

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