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help me for this

  • February 12, 2026
  • 1 reply
  • 0 views

drb..

Hello, good morning, don't be tired.
I bought a Razer Black Shark V2 headset. When I tried to register it, I got an error that the headset had already been registered. But it wasn't like that at all. I bought it new. Thank you for checking. I will give you all the codes and serial numbers.

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P/N: (removed product number)

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1 Reply

Razer.Aero
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  • Razer Support
  • February 13, 2026

Hi drb..,

I have checked the Razer BlackShark V2 X serial number but unfortunately its already linked to another account and claimed the 7.1 Surround Sound activation code. I suggest you take advantage of the warranty provided by the seller and request a refund, since we cannot remove the device from the previous account. To avoid potential issues in the future, we recommend buying from authorized Razer resellers. This way, you can be confident that you are receiving a genuine device. Be aware that products from non-authorized dealers may be used, counterfeit, re-boxed, defective, or gray market goods. Take care for now!

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