Help me pls i cant activate 7.1 sound surround | Razer Insider
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I'm having issue activating the 7.1 Surround sound on my Kraken X, the headset come with an activation code. I downloaded Razer AppEngine, i redeemed the code and i can't activate the sound surround. It says that you have to put 7.1 peripheral by default, but the thing is that is don't see it. The headset that i see is called ''Speakers / headphones (High Definition Audio CODEC)''. In the configuration of AppEngine it says that you should put ''Speakers / headphones (7.1 Surround Sound)'' but i can't find it anywhere. I can't select any output device.



Thanks
Have you already checked the instructions here? If that didn't help, please PM Me so I can start a case and forward your concern to the software team.



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