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Help migrating MOL account

  • September 22, 2019
  • 1 reply
  • 9 views

I have forgotten the password for my MOL account, and when I click "forgotten password" on the Razorgold page, it brings me to the MOL password reset page, but the MOL password reset page requires me to provide an answer to my security question, which I have forgotten. When I contacted the MOL support on that page, I was prompted to submit a ticket to Razorgold support, but the support seems to be unable to help. What am I supposed to do in this situation?
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1 Reply

Razer.Caziel
  • I am the Lightbringer
  • September 27, 2019
Do you mind sending me your ticket number via PM? I'd like to check in with our Razer Gold team so I can get a better understanding of your case then look into other possible options.