Help Please | Razer Insider
Skip to main content
Today i got my brand new viper mini (my pc is not good at all), my games like valorant and fortnite was lagging too much so one of my friends told me that i need to change polling rate, i changed it to 125 hz ( it was 1000 hz) and it continúes lagging, with my last mouse that doesn't happened to me (His polling rate is 125 hz too) so i dont know what to do, Please help
yayJust
Today i got my brand new viper mini (my pc is not good at all), my games like valorant and fortnite was lagging too much so one of my friends told me that i need to change polling rate, i changed it to 125 hz ( it was 1000 hz) and it continúes lagging, with my last mouse that doesn't happened to me (His polling rate is 125 hz too) so i dont know what to do, Please help




Try to update the firmware by following the steps here. If that didn't help, PM me the serial number of your device so I can validate its model and check for other model-specific steps to help you resolve the problem. Thanks!



*Thread locked to curb conversation to PM.