i tried to register warrenty i did everything with photo proof and every thing until i typed the seriel number and it was UNRECOGNIZABLE and i got this error that said UNRECOGNIZED SERIAL NUMBER
Please double-check similar characters such as:
"I" and "1"
"O" and "0"
and i tried several times and i got the same error can anyone help PLEASE?
(DeathAdder 2013 mouse)
Synapse 2.0
Is this a new mouse? Because it’s not sold since few years. And if yes - this might be counterfeit unit.
Any photos of the mouse (connected to PC)? From top and bottom (sensor) view.
sure wait one second
It’s hard to say, because of the photo quality - took the bottom once again, leave your mouse connected (powered on), also you can leave 4-6 first digits of serial number.
so what should i do about it?
i have the case box if you want
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