(Help) Razer System Recovery Error | Razer Insider
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So, my PC was messing up so I factory reset it and had to reinstall Windows 11 by using a bootable USB. Fresh OS, but I don't have the necessary drivers, so no internet or really anything working in the Device Manager, not even the touchpad. I'm trying to fix it by using installing the Razer recovery image. I downloaded it by entering my Razer Blade 17's serial number and then extracted it on my 32 GB USB. After all that, booted into Razer recovery and saw this message:

"This preload image is not suitable to current system. Error code: 726436134694294"

However, I followed all of the steps Razer said and I downloaded the correct recovery for my laptop model/serial number. Does anyone know how to fix this so that I can finish installing the recovery image and use my laptop again?

 

Hello Stingray444,

Thanks for sharing your concern. Please PM me with the following information below so I can kickstart a case for you and forward this to our Razer Support team.

MSinfo logs.
Windows version.

Save the shareable files via any online drive account listed here. Also, fill in the following:

Full name: 
Email: 
Mobile/Phone 
Number: 
Country: 
Laptop serial number: 

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