Today I formatted my computer, and went to install the surround app. But I don't know why it is not working properly. I can't calibrate the headphones, I can't seem to access anything in the software. I used it before formatting and it worked just normal. See the pictures and see what it looks like, I don't have access to nothing but it, tried reinstalling it, didn't work. It finishes the install, asks if I want to open the app, ask for me to log in and then nothing, I can't do nothing.
(Yes, I have a registered product. It's a Kraken, the one in the screenshot below.)
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Are you referring to the Razer 7.1 Surround sound app? The app requires Windows 10 64-bit OS or later. Since you just reformatted your PC, make sure to install all the Windows OS updates. Feel free to check our self-help page for product announcements and troubleshooting steps or PM me anytime should you need further assistance.
Razer.Zionzedd
Are you referring to the Razer 7.1 Surround sound app? The app requires Windows 10 64-bit OS or later. Since you just reformatted your PC, make sure to install all the Windows OS updates. Feel free to check our self-help page for product announcements and troubleshooting steps or PM me anytime should you need further assistance.
I think I will need that further assistance, just PMed you.
Thanks!
*Thread closed to curb conversation to PM.
*Thread closed to curb conversation to PM.
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