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Hep me, please

  • December 4, 2020
  • 1 reply
  • 5 views
S
Im having trouble with my razer blade stealth laptops monitor. I have no idea what is happening. I was using it to take an exam 10 mins before this happened and nothing seemed wrong. The screen is slightly greyed over and slightly flickering. It stays like this for a couple mins, even allowing me to click around, then the screen brightens and freezes with whats currently being displayed until I hold the power button to power off. What is extra strange is I can connect it to the core and use an external monitor. I dont know what to do or where to go from here as razer wont help at all because my warranty is expired. PLEASE HELP I love this computer and there is no way I can afford another.
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1 Reply

Razer.Caziel
  • Razer.CazielRazer Support
  • I am the Lightbringer
  • December 10, 2020
Do you mind sharing a short clip of this happening? That way, I can get a better view of the issue from your POV so I can help you troubleshoot, if not start a repair ticket. I'd appreciate it if you can send me the serial number of the laptop as well as that would allow me to verify the model that you have. *Locking the thread to curb the conversation to PMs.
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