I got my mouse and right after I unboxed it the mouse button on the bottom makes a spring sound when I touch it an sound's really annoying I would like a new mouse razer
hey razer i got my razer viper v2 pro wireless broken
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- Razer Support
Hi smartCrimsonsource847,
I'm sorry to hear about the issue with your new Razer Viper V2 Pro. It sounds like the spring sound from the button on the bottom is quite bothersome. Since this issue occurred right after unboxing, have you tried reaching out to the retailer or reseller where you purchased the mouse. Explain the situation and inquire about a replacement under their return policy. If the reseller is unable to assist, you can send me a PM with your devices serial number, video of the issue and proof of purchase to verify the device warranty. Best regards!
*Thread locked to curb the conversation to PMs.
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