Hola, disculpa perdi la caja de mis razer | Razer Insider
Skip to main content
Question

Hola, disculpa perdi la caja de mis razer

  • January 30, 2026
  • 1 reply
  • 17 views

Hola, disculpa perdi la caja de mis razer blackshark v2 y no puedo activar el sonido envolvente 

This topic has been closed for replies.

1 Reply

Razer.Aero
Forum|alt.badge.img
  • Razer Support
  • January 30, 2026

Hola, disculpa perdi la caja de mis razer blackshark v2 y no puedo activar el sonido envolvente 

This Translates as:

Hi, sorry, I lost the box for my Razer Blackshark V2 and I can't activate surround sound.

 

Hi ​@kuky0101,

Kindly check your headset's Serial number, it's located under the left ear cushion as seen below.

Feel free to PM me if you need further help and let's continue our conversation in English to avoid misunderstandings.  All the best!

*Thread locked to curb conversation to PM.