houve um erro inesperado | Razer Insider
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Question

houve um erro inesperado

  • February 1, 2026
  • 1 reply
  • 6 views

Fiz uma recarga no intuito de comprar creditos, porem na hora de autenticar, apareceu esse erro e não carregou mais. 

 

 

I was finalizing the payment, when I was asked for two-step authentication by sending an SMS, however, it shows an alert with the following sentence:
"There was an unexpected mistake. Reload the page and try again.".

I'm Brazilian, I've changed browsers, put private mode, tried also on my cell phone and nothing worked.

This topic has been closed for replies.

1 Reply

Razer.sushi.boi

Hello there, ​@loboyc!

 

For Razer Gold-related concerns, it’s best that you submit a support ticket here: https://gold.razer.com/ticket-inbox/submit. If you already have an existing ticket, get back to me with the reference number via PM, and I will coordinate with the relevant team for an update.

 

*Thread locked to curb conversation to PM.