How are you meant to contact Razer Support exactly? | Razer Insider
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How are you meant to contact Razer Support exactly?

  • October 23, 2024
  • 1 reply
  • 39 views

I bought a Kiyo last year ( December). Everything I look at says it has 12  months warranty. I put in my serial and it’s saying it’s out of warranty and won’t let me contact support.

It doesn’t register when I plug it in anymore so I’d need to RMA it. Is there a way I can contact them?

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1 Reply

Razer.Aero
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  • Razer Support
  • 3229 replies
  • October 24, 2024

Hello iHeartless,

Could you please provide more details about the issue you're experiencing with your Razer Kiyo? Additionally, what troubleshooting steps have you already attempted to isolate the problem? Please fill out the the following information so I can initiate a case on your behalf:

Full Name:
Email:
Phone number:


Street Address:
City:
State/Provinces:
Postal/ZIP Code:
Country:


Product Name: Razer KIyo
Product Code/Number: 
Product serial number:


Place of Purchase: (seller's website or physical store address)
Date of purchase:
Proof of purchase:

Subscribed to Razer Care?: Yes/No

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