How can I contact razer? | Razer Insider
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How can I contact razer?

  • April 20, 2021
  • 1 reply
  • 8 views
M
I recently received the fireflyV2. I came damaged so I want a new one that is in perfect condition. I tried to reach out using the razer care system. They said they would transfer my request to the appropriate channels but no one has contacted me. What can I do?
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • April 20, 2021
    Did you get a ticket number at the very least? If so, please send that to me, along with the serial number. That way, I can check what's causing the holdup and help you submit a warranty claim if necessary. *Thread locked to curb the conversation to PMs.
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