How can I get my order to show up in order history? | Razer Insider
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How can I get my order to show up in order history?

  • October 24, 2025
  • 1 reply
  • 16 views

How can I get my order to show up in order history? I placed an order and got an email confirmation but it does not show in my account to check the order status..

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1 Reply

Razer.Aero
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  • Razer Support
  • October 24, 2025

Hi zbrown170,

I'm here to help you sort this out. By any chance, did you check out as a guest when you placed your order? That could be why you're experiencing this issue. Kindly refer to this article. Please send me a PM with the following details. This way, I can create a ticket and get our Order Support Team involved to assist you further:

  • Email address:
  • Mobile/Phone Number:
  • Country: 
  • Order number:


*Thread locked to curb the conversation to PMs.