Hi, I've had my mouse for almost a year and I was very satisfied, but suddenly my dongle stopped working. It is connecting and disconnecting, it does not recognize on any computer, I have tried it on 3 different computers.
I would like to know how to contact support because I am from Brazil and I want to replace my dongle for one that works perfectly.
Thank you very much!
Hello gwk390,
I’m sorry to hear about your Razer DeathAdder V2 Pro wireless dropping conenction issue. To isolate the issue, please try to download and run the pairing utility here. If the problem persist, I suggest that you contact Brazil Support at suporte@razerzone.com.br. Feel free to send me a ping if you need additional assistance.
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