How do I contact live chat or submit a ticket -- issue with promo code | Razer Insider
Skip to main content
Question

How do I contact live chat or submit a ticket -- issue with promo code

  • March 14, 2024
  • 1 reply
  • 329 views

xanalon

Hi, I couldn’t find help for my specific question on the support pages, and was trying to see where I could either submit a ticket or contact live chat.

I received a discount (birthday) code in my email, but it doesn’t work when put in the promo code area. It also doesn’t go in the gift card area because there’s no security code associated. Trying to reach support to see if this can be resolved.

 

Thanks!

Did this topic help you find an answer to your question?
This topic has been closed for comments

1 Reply

Razer.Speedcr0ss
xanalon wrote:

Hi, I couldn’t find help for my specific question on the support pages, and was trying to see where I could either submit a ticket or contact live chat.

I received a discount (birthday) code in my email, but it doesn’t work when put in the promo code area. It also doesn’t go in the gift card area because there’s no security code associated. Trying to reach support to see if this can be resolved.

 

Thanks!

Razer has a dedicated team handling all Razer Gold-related concerns. You can submit a ticket through this link. Allow them to send you a follow-up email within 24-48 hours. Thanks for your cooperation. Consider this thread locked. Feel free to send me a PM should you need additional assistance.


Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings