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How do I contact Razer Support

  • November 19, 2025
  • 1 reply
  • 33 views
A
  • Anonymous

Hey, all.

I feel like I’m losing my mind trying to get into contact with someone from support due to an account issue - not related to ANY of my razer products. 

TL;DR I don’t have access to the phone number currently linked to my account anymore due to a new phone/phone number. I don’t have any authenticators or backup codes. 😭😭

I just want to be able to change my phone number so I can have full access. 

This topic has been closed for replies.

1 Reply

Razer.ScarletRouge

Hey there, ​@saccharineskies 

 

I understand that you want to change your mobile number. No worries, let me help you! Please send me a private message together with the following details for verification purposes:

 

1. Razer ID:
2. Email address that is associated with Razer ID:
3. Date of Birth:
4. Full Name:
5. Old Phone number:
6. New Phone number:
7. Country:


I am looking forward to your response! Thanks!


*Thread locked to curb conversation to PM. 

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