I bought a pair of second-hand Razer BlackShark V3s (so, naturally, they aren't covered by warranty). They didn't come with their dongle. I’m really enjoying them—the microphone is super clear—but it’s a huge pain that the dongle is missing. They work fine via Bluetooth with my phone, but for some reason, the sound gets distorted when I play competitive games; I have to plug them in to get the sound right again. I read that this doesn't happen when using the 2.4 GHz dongle, so I’m looking into how I can get one. I’m from Paraguay, and I’ve always been loyal to this brand because their products tend to last a long time—I really want to take full advantage of the 70-hour battery life on my BlackSharks. Could anyone help me out?
Question
How do I get a replacement dongle?
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- Razer Support
Hey there,
I understand that you are looking for a replacement dongle for your Razer BlackShark V3. Unfortunately, we currently do not ship to Paraguay. Please visit the link below to view our supported shipping network and available regions: SHIPPING DESTINATIONS.
As a workaround, you can provide an alternative address within one of our supported shipping locations. If you have friends or relatives in one of these locations, consider asking them to make the purchase for you. Please be aware that you will be responsible for all additional shipping costs, duties, taxes, and other fees required to get the product to your friend's or relative's country.
Please let me know via PM how you would like to proceed. Thank you!
*Thread locked to curb conversation to PM.
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