I bought a Razer Naga V2 a while back from the online Razer store. It is not working. Still under warranty. How do I get a RMA number so I can return it? Your website says the below but there no link on the support.razer.com/contact-us/ to get the RMA number. Frustrating to say the least. Please help! thanks
- If you are unable to return the Product to the Razer reseller for whatever reason, or if you have purchased the Product directly from Razer at www.razer.com, then please follow the steps below:
- Go to support.razer.com/contact-us/ to obtain a Return Merchandise Authorization Number ("RMA Number") and Razer support address.
- Note the RMA Number in a visible place on the outside of the package.
- Enclose a Valid Proof of Purchase and the reason for the return inside the package. Please visit www.razer.com/warranty for examples of a Valid Proof of Purchase.
- Send the Product with RMA Number and Valid Proof of Purchase to the Razer support address provided by Razer customer support.
