How do I get in contact with an actual person from Razer | Razer Insider
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How do I get in contact with an actual person from Razer

  • 30 March 2023
  • 1 reply
  • 38 views

Can I please get an actual support person to help figure out why I can't get my order to go through. The payment goes through and then the site just outright cancels it with no explanation and my money gets dropped back into my account. This is so frustrating when I'm just trying to buy a laptop.


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Userlevel 7

Can I please get an actual support person to help figure out why I can't get my order to go through. The payment goes through and then the site just outright cancels it with no explanation and my money gets dropped back into my account. This is so frustrating when I'm just trying to buy a laptop.

 

Sorry to hear about your failed transaction. Is that through Razer Store (razer.com)? I suggest contacting our Order Support Team through this [url=https://mysupport.razer.com/app/warranty-support]link[/url]. Feel free to send me a ping or visit our self-help options should you have other questions or concerns.

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