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Question

how do i get to live chat for support

  • June 17, 2026
  • 1 reply
  • 17 views

rushGrayBluecove959

I'm trying to get into a live chat with a real agent to get my item returned because it's saying my order number and email are wrong but that's not right I've copy and pasted the order number from the email sent after I bought it and I don't want this product. But I'm assuming maybe it's because I just got it today so maybe it's not in the system or something I honestly don't know. I don't want it to be to late and not be able to return it.

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1 Reply

Razer.Aero
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  • Razer Support
  • June 17, 2026

Hi rushGrayBluecove959,

Let’s forward your concern to our Order Support Team so they can help further. Please send me a PM with the details below so I can initiate a ticket on your behalf:

Full Name:
Email:
Phone number:
Country:
Product Name:

Place of Purchase: (seller's website or physical store address)
Date of purchase:
Proof of purchase or order number:

*Thread locked to curb the conversation to PMs.