How do I validate, authentication code isn't working with MOL | Razer Insider

How do I validate, authentication code isn't working with MOL

  • 8 February 2019
  • 2 replies
  • 3 views
Z
I can't authenticate my code and I can't use the points that I purchased, Srsly? Date and time are sync and my google account is authenticating just fine on its own. But with Razer it is says that I have the wrong code. Is there a QR code from the Razer site that I need to scan again? There's almost information on this at all on the Razer site. Garbage.
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2 Replies

R
Userlevel 6
Hi there! Did you change your phone unit? If so, you will need to reset your authentication method/device. Send me a PM with the email address associated with the account so I can help you with the reset.
Z
Yes I did, I changed to a new one. thank you, I'll pm you
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