How do you get a hold of Razer support?

I am having the same problem

Google "razer support", it's the contact support page. Good luck, they cancelled my order for "verification" issues and now I have a 10 day hold for $3850 on my credit card. I would steer clear of these guys, order through a 3rd party if you must use razer. Worst customer experience of my life and not exaggerating.

Guess I should feel lucky: same issue but only out $400. No email, no order history and absolutely could not get to any actual useful contact information. I eventually got to chat but I had to put in a dummy serial number. Even then the single link went to tech support instead of order support and I had to be transferred. Ultimately they can open a case by which time hopefully the order will have already arrived making this 2-hour effort useless.

CCnNYC
Guess I should feel lucky: same issue but only out $400. No email, no order history and absolutely could not get to any actual useful contact information. I eventually got to chat but I had to put in a dummy serial number. Even then the single link went to tech support instead of order support and I had to be transferred. Ultimately they can open a case by which time hopefully the order will have already arrived making this 2-hour effort useless.

Technically not out of any money, it was just a pre auth that I'm still waiting to drop off but yeah, pretty ridiculous. I had no idea it was this bad or I would have just went through Best Buy. I also found out chat support is tech support only and had to solely communicate through e-mail... only to be told that verification support is a different department than order support. You'd think I'm making this up.

"To reach Razer's support page, simply Google 'razer support'. However, the author had a negative experience with Razer - their order was cancelled due to "verification" issues and now has a 10 day hold on their credit card for $3850. It's suggested to use a third party when ordering Razer products."