I bought this razer mouse from amazon, right mouse button long press not working, its been less than a year since the purchase. I coudlnt find anything useful to claim warranty. I have invoice for my mouse purchase.
I tried searching for support in razer website, eventually it asks me to enter mouse S/N id and email, but it throw errors. I tried sending email to support@acrorma.com but no reply.
I need to fix this issue with my razer mouse ASAP, somebody please guide me
Question
How exactly to claim my warranty
This topic has been closed for comments
- Razer Support
- 3112 replies
Hi HotPinkbicycleeasy338,
I'm sorry to hear that you're experiencing issues with the right button of your Razer mouse. To help resolve this, I recommend following the troubleshooting steps available here.
Regarding your inquiry about warranty claims, I apologize for any inconvenience. Due to logistic constraints, India is not within our shipping network. However, you can handle warranty claims through your our local distributor, Acro Engineering. Please continue to coordinate with them and you can reach out directly to them by sending an email to support@acrorma.com and via phone at +91-7290079810. Take care!
*Thread locked to curb conversation to PM.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.