First of all, I apologize for my bad English, I want to ask a short question, there is a problem with my keyboard and I want to contact razer, I contacted razer assist at the time, "Elaiza C" took care of me, now I want to contact support again, I think there is a problem with the switches on my keyboard, and the reason for this is that I am seriously experiencing this problem on the "space-e-n-m-r" keys, especially when I write these problems quickly and when solving bombs in games like csgo valorant. It really gives me trouble, I want to change it before the warranty is over, but I don't know how to contact razer, can you help me?
edit
keyboard model: Razer Blackwidow V3
Solved
how i can talk razer assist or razer support?
Best answer by dekades
I deleted your email from the post for privacy. Someone should be contacting you to assist. Thanks for your patience.
- Community Cowboy
- 282 replies
- Answer
I deleted your email from the post for privacy. Someone should be contacting you to assist. Thanks for your patience.
ohh I think I got it, I was unable to communicate due to the time difference, now I can write a reply, I will tell support about my problem as soon as possible
- Razer Support
- 2388 replies
Hi
I sent you a PM asking for your case reference number so I can coordinate with the relevant team and check our options in addressing the input problem of your keyboard. I’m looking forward to hearing back from you soon. Thanks!
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