How long does an RMA take? | Razer Insider
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Question

How long does an RMA take?

  • February 13, 2025
  • 1 reply
  • 33 views
greatQuickSilverzone426

Hi everyone! My RMA was finished and approved almost 10 days ago, i’ve not heard anything since then, no shipping update or anything beyond confirming it’s been approved. I understand if there may be stock issues but even so i’d appreciate an email informing me of that rather than leaving me in limbo. Just curious how everyone else’s experience has been with this process? thanks guys. 

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Razer.Aero
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  • Razer.AeroRazer Support
  • Razer Support
  • 3229 replies
  • February 14, 2025

Hi greatQuickSilverzone426,

Thank you for bringing your concern to our attention. Please PM me your case ID number so I can coordinate with our Razer Support Team to provide you with an update on your RMA status. I look forward to your response.

 

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