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i bought a razer viper mini in 2023 jan then gave it for warranty i received razer basillisk x hyper speed it is again having some scroll wheel issues so should i generate warranty in the name of  my old mouse or for the mouse which i received after the warranty

I bought 1 no Razer Basilisk X Hyperspeed mouse on 10.10.2022 and is 2 years warranty and now the mouse doesn’t turn on. Remove batteries and replace a new one the mouse has completely stopped working. Can I claim a replacement of 1 no of the mouse?

Claim for the 2nd mouse.

How to claim ?

 

Kindly advise. Thank you..

Hi to whom it concern. No reply from you - how to claim the 2nd mouse. It’s already more than 2 months and no reply from !

You just replied claim 2nd mouse and where to claim or so , no details given. 

Hot to get customer support for my headset warranty, mic not working 

How to claim for damage Razer Basilisk x Hyperspeed mouse. Bought in 10.10.22 soon the warranty is expiring but no reply from the Support Team although already send many email regarding this issue !!!!!! 

How to claim for damage Razer Basilisk x Hyperspeed mouse. Bought in 10.10.22 soon the warranty is expiring but no reply from the Support Team although already send many email regarding this issue !!!!!! 

You mean that you’ve submitted a case and no reply? Or did they contacted, you’ve wrote back and no contact?

And IMO you’re fine, since case was submitted within warranty period

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