How to contact support | Razer Insider
Skip to main content

How to contact support

  • April 10, 2021
  • 1 reply
  • 3 views

Im trying to contact support for help with Razor Synapse, a terribly unintuitive piece of software, and your website says "contact by phone, chat, or email" but just leads me in circles without giving me the opportunity to do any of those. So is it possible or do you not want to help with anything other than purchase problems?
Did this topic help you find an answer to your question?
This topic has been closed for replies.

1 Reply

Razer.Caziel
  • I am the Lightbringer
  • 4792 replies
  • April 11, 2021
I'm sorry about your experience with the support website, it's still under construction, and there may be a few things that need to be added. Anyway, do you mind sharing what's happening with the Synapse app? I can help you with troubleshooting if you send me screenshots and/or logs files. To initiate a PM, click on my name, then select Start a Conversation. *Thread locked to curb the conversation to PMs.

Cookie policy

We use cookies to enhance and personalize your experience. If you accept you agree to our full cookie policy. Learn more about our cookies.

 
Cookie settings