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Question

How to contact support?

  • April 14, 2024
  • 5 replies
  • 105 views

Strawfirstbyte131

Hi, been trying for a few days to contact Razer support, everytime the chat button is greyed out, so checking the page source and it doesnt even contain a link anywhere! Tried without adblocker, tried on different devices, tried with VPN’s from US and EU…. still always greyed out.

Whats the secret? haha

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5 Replies

MayaBlueretroaero835

Hi,

same issue here. I cant send message via the chat and the phone number is only for US / Canada. Can someone from Razer step up and answer please?


Strawfirstbyte131

I thought it was going to be just me and it would be blamed on ad blocker 😂 

Same issue for me with phone number with me being outside US and Canada! An email alternative might help!


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • 7009 replies
  • April 15, 2024

Via webform: https://mysupport.razer.com/app/warranty-support/

Choose your contact topic then describe problem.

Btw. In which region you are? Because for me chat support is available.


Strawfirstbyte131

Absolutely, it then says I need to contact them via live chat or call.

 

Can't use call and the live chat option is greyed out.


Strawfirstbyte131

I'm based in UK 


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