HOW TO FILE A WARRANTY CLAIM?? | Razer Insider
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Question

HOW TO FILE A WARRANTY CLAIM??

  • Sep 13, 2024 10:44 PM UTC
  • 3 replies
  • 6745 views

I’VE SPENT HALF-AN-HOUR LOOKING FOR A LINK TO FILE A WARRANTY CLAIM!!

WHERE THE HELL IS IT????

THE SCROLL WHEEL STOPPED WORKING ON Razer Basilisk V3 X HyperSpeed, I BOUGHT IT 14 MONTHS AGO.

 

WHERE IS THE LINK TO FILE A WARRANTY CLAIM?????

 

3 Replies

FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • Sep 16, 2024 12:57 PM UTC

https://mysupport.razer.com/app/warranty-support → click on PC products → enter serial number. Do all the required steps and you’re be able to submit a case via website or start a live chat (if available in your country).


  • Insider Mini
  • Oct 27, 2026 8:22 PM UTC

brother what do you mean serial number all there is after clicking on pc products is :

  • Peripherals
  • Laptops
  • Desktops & Components
  • Gamer Room
  • Content Creation
  • Productivity
  • Networking 

When pressing on my issue,headphones,i see FAQ and no field to enter the damn serial code


FiszPL
Vanguard
Forum|alt.badge.img+1
  • VANGUARD
  • Oct 29, 2026 6:56 AM UTC

brother what do you mean serial number all there is after clicking on pc products is :

  • Peripherals
  • Laptops
  • Desktops & Components
  • Gamer Room
  • Content Creation
  • Productivity
  • Networking 

When pressing on my issue,headphones,i see FAQ and no field to enter the damn serial code

“Brother” - nice necro posting, it was 2 years ago, and things changed.

Still by clicking on a PC products you have ability to chat with virtual assistant which ask for a several questions and creates a ticket.