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I bought the laptop 2 years ago, it is out of warranty but it got broken. How can I fix it now

What happened? How it’s broken?

You can try to contact Razer Support and try to get out-of-warranty repair: https://mysupport.razer.com/app/answers/detail/a_id/4111

 


What happened? How it’s broken?

You can try to contact Razer Support and try to get out-of-warranty repair: https://mysupport.razer.com/app/answers/detail/a_id/4111

 

It doesnt turn on anymore. I cant find how to submit request for non warranty support


Power adapter is OK? You can try measure voltage if it’s OK (or not).

If power adapter is functional, then I’d disassemble bottom lid and unplug/remove the battery.

You just submit a new case: https://mysupport.razer.com/app/warranty-support and describe, that you want out of warranty support. But I’d check the 2 mentioned things before contacting.


Power adapter is OK? You can try measure voltage if it’s OK (or not).

If power adapter is functional, then I’d disassemble bottom lid and unplug/remove the battery.

You just submit a new case: https://mysupport.razer.com/app/warranty-support and describe, that you want out of warranty support. But I’d check the 2 mentioned things before contacting.

I did and everything is ok.

When i submit case there it asks for serial number and after I put it i get this

And no other options...


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