I need to get in contact with Razer customer support since the laptop and cooling pad I ordered are being held by customs, and they need more info about the package before delivering it. Does anyone know the email address or the best way to get in contact with them?
Question
How to get in contact with customer support?
This topic has been closed for replies.
- Razer Support
Hello AzureMoonSky,
I’m sorry to hear about the delivery issue with your laptop and cooling pad being held by customs. Let's escalate your concern to our Order Support Team so they can assist you further with checking your order status. Please PM me and fill in the information below, so I can initiate a case on your behalf:
- Full Name:
- Email Address:
- Phone Number:
- Country:
- Order Number:
*Thread locked to curb the conversation to PMs
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.