It's hard to believe that a 500 dollar chair I've needed to replace 2 bolts in across a couple short years and now the base fully exploded... for 500 dollars? Im well below the weight limit this just doesnt make sense... anyone know of any sort of replacements.
Question
how to get new base for razer enki
This topic has been closed for replies.
- Razer Support
Hey there,
I understand that you want to purchase a replacement part for your Razer Enki. You can submit a ticket through this link for further assistance.
Once there, navigate to "Lifestyle products" > "chairs" > enter your serial number, and then submit your request. Our Support Team will then be able to assist you with your chair spare part request.
Alternatively, you can send me a PM together with your device’s serial number, and I can help you initiate a support ticket and forward it to the relevant team. Thank you!
Also, I noticed that you've posted about the same issue in a different thread. Just a friendly reminder to try and keep the same issue to one thread to prevent any confusion and speed up the resolution process. Thanks for understanding!
*Thread locked to curb conversation to PM.
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