It's hard to believe that a 500 dollar chair I've needed to replace 2 bolts in across a couple short years and now the base fully exploded... for 500 dollars? Im well below the weight limit this just doesnt make sense... anyone know of any sort of replacements. I guess technically it's the tilt and angle mechanism that has broken 3 times now this time un repairable.
Question
how to get new base for razer enki update
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- Razer Support
Hey there,
I understand that you want to purchase a replacement part for your Razer Enki. You can submit a ticket through this link for further assistance.
Once there, navigate to "Lifestyle products" > "chairs" > enter your serial number, and then submit your request. Our Support Team will then be able to assist you with your chair spare part request.
Alternatively, you can send me a PM together with your device’s serial number, and I can help you initiate a support ticket and forward it to the relevant team. Thank you!
*Thread locked to curb conversation to PM.
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