How to submit a new case without serial
Hello,
I've bought a new tournament controller in october and a few days ago one of the buttons stopped working.
In order to submit a support request I need the serial number but the one on the controller has been erased due to usage.
How can I proceed?
This topic has been closed for replies.
- I am the Lightbringer
That would be rather tricky. If you still have access to the box, there should be a serial number on there. I can also try to submit a warranty claim if you send me a copy of the proof of purchase, along with the email address you used to register the device.
*Thread locked to curb the conversation to PMs.
Sign up
Already have an account? Login
Log in with Razer ID to create new threads and earn badges.
LOG INEnter your E-mail address. We'll send you an e-mail with instructions to reset your password.