How to verify if product is original

Question

I just bought a Razer Deathadder essential but when I connect it to my computer It doesn’t appears inside Razer Synapse software, I tried to register the product here but It says that the product is already registed, the seller says It is original but I’m not sure anymore, how can I know?

Razer.Ten · Answer

Hey ​@smartLightGreenstory588,Let me check it.Can you send me a PM with the serial number so I can verify it in our system and see what I can do to help?*Thread locked to curb conversation to PM.

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