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Hey there, ​@Ddoodd059 

Please note that Razer Insider does not have support for your preferred language. I can only communicate in English. Please post your inquiry or concern in English across all boards and continue to communicate in English going forward.
 

I understand that you are unable to log in to your account. Could you please clarify which account you are trying to log in to? Also, let me know if you are receiving any error messages during the login process. Please provide a photo of the error message you receive when attempting to log in so we can investigate further. You can upload the photo/video using this link and then send me a private message with the link once it’s uploaded. Thank you!


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