Huntsman Elite - Wristpad disables my FN key entirely | Razer Insider
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Huntsman Elite - Wristpad disables my FN key entirely

  • January 2, 2021
  • 1 reply
  • 4 views
T
Hello - Just received a brand new Huntsman Elite keyboard straight from Razer. Strange issue - If the wrist pad is plugged in, my FN key (and any other key I assign as a hypershift engager) does nothing. For instance, if I hit FN+T, windows simply thinks I typed "T": doesn't even register that the FN even exists. I have performed full, entire reinstalls of my devices, drivers, Razer Software, and removed all file folders before reinstalling: twice now. When I do this, the issue is not present. But, as soon as I restart my PC - as soon as windows boots up fresh with all devices and software/drivers already installed - the issues is back to stay. A couple times, I let Windows do its thing for a couple minutes, after I logged in, before I ran Razer Synapse and this also seemed to remedy the issue (meaning I disabled Synapse on startup and ran it after a few minutes that I had been logged in to my Windows account.) Please help!
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    1 Reply

    Razer.Caziel
    • Razer.CazielRazer Support
    • I am the Lightbringer
    • January 3, 2021
    There used to be an issue where some keys become unresponsive or stuck when the wrist rest isn't properly attached. You may be experiencing a similar issue. Have you tried updating the firmware of the keyboard? In any case, please send me the serial number of the keyboard so I can give you the firmware updater. *Thread locked to curb the conversation to PMs.
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