Huntsman mini broke my windows | Razer Insider

Huntsman mini broke my windows


I just bought the huntsman mini which I totally love in terms of look and feel... but I'm returning it right away :(
This is the 2nd time I buy a razer product and have to return it, both times the product had so much potential and both times seems like "lack of test" is the reason the product is barely usable, a real pitty cause I truly love the look and feel.

Well, I go to the point. Got the keyboard yesterday and I wasn't able to use the "onboard" profiles, synapse lets me load them and all that but when I cycle trough them in the keyboard with synapse turned off they do not work (I always get the same "Spectrum cycling" lighning no mater what I loaded into the profile).

So I headed to the support page for the keyboard and found that there is firmware update, I though "Great! this might fix the issue"... After installing the driver the keyboard FN combos were messed and the windows taskbar unusable, the FN combos were fixed once I launched again synapse but the windows taskbar is broken for the span of 4 to 5 minutes every time I start windows (that is simply unbearable, I have to reinstall windows now but I cannot keep a keyboard that I know can cause that, not the keyboard itself, but the support attached to it).

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384 Replies

Hello,
I have the problem often when starting windows freezes. Win10 21H2 - Amd 5600x - Aorus B450 pro
Last firmware v1.32.00_r2

pls, how can i solve?
init1926
Hello,
I have the problem often when starting windows freezes. Win10 21H2 - Amd 5600x - Aorus B450 pro
Last firmware v1.32.00_r2

pls, how can i solve?

install win 11 ... best solution update no issues...
Userlevel 7
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rodrigofernety
install win 11 ... best solution update no issues...

Agree - had explorer.exe crash on every Windows 10 release.
Windows 11 - no issues so far.
Win11 not for competitive players.
I have to do rma immediately
I should update my Windows to support a keyboard? No way you mean this seriously.
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master_claw
I should update my Windows to support a keyboard? No way you mean this seriously.

No, but it fixes some nasty bugs.
a new firmware must be released, we cannot recommend to update windows 11. you can do more for a new product
I agree. The problem is existing since summer 2021 and still there is no patch available. That is unbelievable for a company like Razer.
Through a bit of luck, I figured out the problem (for me anyway). After about 5 minutes of not using the taskbar, it freezes. The only thing that brought it back was hitting CTRL+ALT+DEL, ESC, and clicking the left mouse button. I bought all my peripherals in late 2020/early 2021 and never had a problem until a few months ago.

Here's the list of products I have:

Ornata V2 Keyboard
Goliathus Extended Mousepad
Tartarus PRO Keypad
Basilisk Ultimate Mouse

I first thought it was a Windows 10 problem, but the problem kept persisting even after I upgraded to 11. The problem (for me) is the Basilisk Ultimate. I unplugged the receiver from my gaming PC, plugged it into my work laptop, and the taskbar froze almost immediately. I plugged it into my personal laptop and the same thing. I spent hours and did several hard resets trying to figure out the problem. Hopefully this will help someone else so they don't have to waste their time like I did.