Huntsman mini broke my windows | Razer Insider

Huntsman mini broke my windows

A
I just bought the huntsman mini which I totally love in terms of look and feel... but I'm returning it right away :(
This is the 2nd time I buy a razer product and have to return it, both times the product had so much potential and both times seems like "lack of test" is the reason the product is barely usable, a real pitty cause I truly love the look and feel.

Well, I go to the point. Got the keyboard yesterday and I wasn't able to use the "onboard" profiles, synapse lets me load them and all that but when I cycle trough them in the keyboard with synapse turned off they do not work (I always get the same "Spectrum cycling" lighning no mater what I loaded into the profile).

So I headed to the support page for the keyboard and found that there is firmware update, I though "Great! this might fix the issue"... After installing the driver the keyboard FN combos were messed and the windows taskbar unusable, the FN combos were fixed once I launched again synapse but the windows taskbar is broken for the span of 4 to 5 minutes every time I start windows (that is simply unbearable, I have to reinstall windows now but I cannot keep a keyboard that I know can cause that, not the keyboard itself, but the support attached to it).
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384 Replies

D
same problem here......
K
the only other thing I did was unplug the keyboard and boot the pc then plug it in again, did that couple of times before the above, its been fine since I did the above dont know why
K
I actually only did this

1. Close / disable Razer Synapse
a. Right-click the Razer Synapse icon found on the system tray.
b. Disable Razer Synapse by clicking the appropriate button.
c. Select "Exit All Apps" for Razer Synapse 3
B
Karoshi_San
I actually only did this

1. Close / disable Razer Synapse
a. Right-click the Razer Synapse icon found on the system tray.
b. Disable Razer Synapse by clicking the appropriate button.
c. Select "Exit All Apps" for Razer Synapse 3


So you just had to close Synapse and the keyboard started working fine?
K
yes, then a normal reboot, no hang.
K
have done a dozen cold boots so far today, all good
C
Did not work for me.
K
the only other thing I did was unplug the keyboard and boot the pc then plug it in again, did that couple of times before the above, its been fine since I did the above dont know why
D
I've uninstalled synapse but still have the same problem....Tried different cable,older synapse version,diferrent usb slot nothing works....I have to wait 5 minutes each time to use my pc...
K
try pressing the windows key at startup
D
Karoshi_San
try pressing the windows key at startup

nothing....
M
I also have the same issue, been troubleshooting it off and on for a month. This needs a fix.
A
Same here it happens to me after removing the keyboard and system boots up real fast. Gog to return the keyboard and mouse
M
I was able to open a ticket with Razer on this issue. Will hopefully be resolved soon.
F
same problem I tried all of the above as well, nothing works. Does anybody have another fix?
Y
I am also experiencing this issue and have a Ryzen based system.
X
Same issues here. I disabled all my start up apps except icue and synapse. After I restart I can hit any key on huntsman mini and my task bar fills up and synapse launches. Then hit a key on my K95 and I cue starts. Not sure if this will help anyone. B4 I did this if I hit the start menu it would bring up my task bar and I could open each app from there. Either way this is very annoying and honestly a 120 dollar headache I dont need. Hopefully they get a update soon.

Ryzen 9 3900
2080 ti
MSI x570 a pro
M
Same here.
C
Has anyone found a solution? Just got a Huntsman mini and experiencing same problem.
C
Same issue for months they made a new update but the update still made the issue peruse.
L
has this issue been solved yet?
C
leroytsw
has this issue been solved yet?

no
L
I also have a Ryzen system that this issue occurs on, I hope Razer is looking into a fix soon because I really like this keyboard 🙂
M
Is Razer even going to comment on this? I just got the keyboard so I think I will just get a refund and go elsewhere. I didn't realise a USB device could completely ruin your system....wtf.
M
MkyAs
Is Razer even going to comment on this? I just got the keyboard so I think I will just get a refund and go elsewhere. I didn't realise a USB device could completely ruin your system....wtf.


Yes, I have an active case and have linked this thread. This seems to be a very high level issue though. I recieve automated messages every day.
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