hi, this is my the first time posting here and I’m looking for support. I tried the support on the main website but it wouldn’t allow me to because I’m out of warranty. I was at work with my huntsman tournament edition keyboard using the official USB cable when it stopped working, and I heard it disconnect. I then started smelling burning electronics. I unplugged it and looked at the port, and it looks like two of the connecters are burnt on the USB-C for both the cable and the keyboard. I was wondering if there would be any way to maybe get a replacement as I was using the keyboard as intended and it burnt out the connecters. Thank you :)
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