Huntsman V3 HE Magnetic Tenkeyless 8KHZ key input not working | Razer Insider
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Huntsman V3 HE Magnetic Tenkeyless 8KHZ key input not working


As others have posted, my keyboard will randomly stop receiving input, but the RGB stays active. The only way to fix it is to unplug it and plug it back in, and while playing a game, that gets very annoying. I have the latest version 1.02.00, and this issue still occurs. I just recently got this keyboard, and I'm kinda disappointed with how it's been recently because when I first got it, it worked perfectly. 

Best answer by Razer.ScarletRouge

​Hey there, ​@llZAVYNll 

 

I understand that your keyboard will randomly stop registering inputs while the RGB lighting remains active, and the only way to restore functionality is to unplug and reconnect the keyboard.

 

To help me investigate further, please send me a PM along with your keyboard's serial number and your firmware updater version so I can check its details in our system and assist you further. Thank you!

 

 

*Thread locked to curb conversation to PM.

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Razer.ScarletRouge
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​Hey there, ​@llZAVYNll 

 

I understand that your keyboard will randomly stop registering inputs while the RGB lighting remains active, and the only way to restore functionality is to unplug and reconnect the keyboard.

 

To help me investigate further, please send me a PM along with your keyboard's serial number and your firmware updater version so I can check its details in our system and assist you further. Thank you!

 

 

*Thread locked to curb conversation to PM.


Razer.ScarletRouge
Forum|alt.badge.img

UPDATE:
 

This issue has been resolved after updating the keyboard to Firmware Updater, which eliminated the random input loss and unresponsiveness experienced.