Hi, after updating the keyboard with the most up-to-date firmware I'm having problems with the adaptive lighting and the pressure of the keys which registers when 2 inputs are pressed at the same time. I have already tried to reset it by watching your assistance videos but nothing, how can I solve it given that the keyboard was purchased just over a month ago?
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- Razer Support
- 3235 replies
Hey er_pinz,
I’m here to help. Have you been noticing this problem while the Razer Synapse 3 is running in the background? Have you tried the troubleshooting in this article, and if the steps didn't resolve the isseue, please PM me with your device serial number and proof of purchase so I can check for replacemnt options. Save the shareable files via any online drive account listed here. Have a good one!
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